Contact Phone Numbers

Main number and patient information:
(615) 936-1000

Appointments: (615) 936-5437

Emergency Department: (615) 343-2996

Billing inquires: (615) 936-0910 or (866) 488-4677 or Online Billing Manager

Medical records: (615) 322-3398 or MyHealthatVanderbilt.com

Patient Relations: (615) 322-6154

Our Patient Relations specialists are available every day from 7 a.m. to 9 p.m., for assistance, non-medical questions or complaints. If you are calling after 9 p.m. or before 7 a.m., press zero for the Vanderbilt operator to request the on-call Children’s Hospital Administrator.  

Patient referrals: (615) 343-4444 or (800) 288-5000

Physician admissions/transfers
(615) 936-4444
(866) 936-7811 (toll free) 
Fax: (615) 936-3515

Admissions
Phone: (615) 936-4338
Fax: (615) 936-4342

Address
Monroe Carell Jr. Children's Hospital at Vanderbilt
2200 Children's Way
Nashville, TN 37232 

Patient mail
To address mail to a patient, add their full name and room number to the previous address.

Media and press relations 
Office: (615) 322-4747 
Children’s Hospital Communications team and contact numbers 
VUMC News and Communications

Logo and branding standards

Other phone numbers

Child Life
(615) 936-4575

Housekeeping
(615) 936-8240

Interpreter Services
(615) 322-7378

Junior League Family Resource Center
(615) 936-2558

Parking and shuttles
(615) 936-1215

Pastoral Services
(615) 936-0425

Patient food services
(615) 936-4780

Patient information
(615) 322-1000

Pharmacy
(615) 936-6337

Police, non-emergency (Vanderbilt University Police Department)
(615) 322-2745

Post Office, Medical Center North
(615) 322-2290

Ronald McDonald House
(615) 343-4000

Social Work
(615) 936-2113

The Friends Shop
(615) 936-6186