Guest Services

Guest Services at Children’s Hospital is available to provide you, your family and visitors information about our hospital and services.

We provide patient information at our information desks, located:

  • On the first floor in the main lobby, to the left of the entrance.
  • On the second floor located directly in front of the entrance that extends from the South Garage.
  • In the family waiting areas located on each floor of Children’s Hospital.

We provide orientation for families to the Pediatric Critical Care Unit (PCCU) and Neonatal Intensive Care Unit (NICU).

We also provide assistance with local lodging options.

If you have any questions about an upcoming visit, call Guest Services at (615) 322-1000.