Helpful Places at Children's Hospital

Your stay at our hospital could be brief, or it could extend for many weeks. We want to make sure you have access to everything you need. 


Our ATM is on the second floor near Children's Way Café.

Family business centers

You may need to work when your child is staying with us. Our family business centers in the hospital will help. Your nurses can help you find them.

Computers are also in the Junior League Family Resource Center on the second floor. We offer free internet access on your wireless device as well. Call the help desk at (615) 343-HELP (4357) for wireless access information.


The South Garage next to Children's Hospital is the most convenient place to park. We offer free valet parking service Monday through Friday inside the garage entrance.

Friends Shop

Children's Hospital's gift shop, The Friends Shop, is on the second floor. Hours are Monday through Friday 9 a.m. to 5 p.m. and Saturday noon to 2 p.m. Call (615) 936-6185.

Junior League Family Resource Center

This space on the second floor is here if you need a place to work or research information on children's medical conditions, disabilities and other health topics. We are open 8:30 a.m. to 5 p.m. Mondays, Wednesdays, Thursdays and Fridays; and Tuesdays 8:30 a.m. to 7 p.m. Call (615) 936-2558 or toll-free at (888) 288-0391.

Breast milk pumping rooms

We provide places just for you in the hospital if you need a quiet space to pump breast milk. Ask your nurse for specific locations.


Ask your nurse for our laundry locations. Machines are free to use. Please stay with your laundry, or check on it often.

Outside areas

We have open-air areas on the first, fourth and sixth floors.


Our outpatient pharmacy is on the second floor. Personal toiletry items also are available. Hours are Monday through Friday 7 a.m. to 7 p.m.;
Saturday: 9 a.m to 1 p.m. Call (615) 936-6337


Playrooms are on each floor next to the elevators, behind the greeter's desk. Volunteers may be available to play with your child in playrooms. If your child is restricted to his or her room, you may borrow toys and activities from the playrooms.

We have a special sibling play area on the second floor.

Sixth-floor playroom (for children ages birth through 4) and the seventh-floor playroom (children ages 5 to 11) are open:

  • Monday through Thursday: 10 a.m. to noon, 2 - 4 p.m., 6 - 8 p.m.
  • Friday: 10 a.m. to noon, 2 - 4 p.m.
  • Saturday, Sunday and holidays: 10 a.m. to noon

Eighth-floor teen room (for children ages 12 and older) and the second-floor sibling playroom (for siblings ages 18 months and older) are open:

  • Monday through Thursday: 10 a.m. to noon, 2 - 4 p.m., 6 - 8 p.m.
  • Friday: 10 a.m. to noon, 2 - 4 p.m.
  • Saturday, Sunday and holidays: 2 - 4 p.m.

Ronald McDonald House Family Room

On the fifth floor behind the greeter's desk. Snacks and drinks are available. Hours are 9 a.m. to 9 p.m. Monday through Sunday when volunteers are available. Learn more about Ronald McDonald House.

Commodore Concierge Service

This service sells postage, gift cards and more, and includes notary service. The concierge service is on the second floor outside the doors near the information desk. Call (615) 936-8253.