Hospital Stay FAQs

VUMC COVID-19 hospital and clinic patient visitor policy now in effect

To protect our patients, staff, and community, we have implemented further restrictions on visitation in our hospitals, emergency departments and outpatient clinics.

Thank you for your understanding during this challenging time. Be assured that our patients are getting exceptional care from our outstanding physicians, nurses, and staff in a way that protects their safety and that of others.

Below are some common questions about preparing for a hospital stay. If you have any additional questions or concerns please share them with your doctor or a member of our healthcare team.

Will I share a room?

Children's Hospital has private rooms for your child's hospital stay. 

If your child is having surgery, the holding rooms before surgery may be either a single room or a large room shared with other patients. The shared rooms feature curtains for your child's privacy.

Can I stay with my child?

Yes. We encourage you to be with your child and participate in your child's care. If your child is being admitted to an area of Children's Hospital other than the intensive care units, up to two adults may stay overnight. 

For the intensive care units, two adults are allowed to be present in the hospital overnight. However, there is only space available for one parent to sleep in the room. Please check with the nursing staff to receive an overnight visitor's pass.

Can my child have visitors?

Visits from other family members and friends are encouraged during the day and evening hours. The routine visiting hours are 9 a.m. until 9 p.m. All family and visitors should wash their hands upon entering a child's room.

In the intensive care unit setting, the number of visitors is restricted to three at a time. Siblings are the only visitors under the age of 18 who are allowed in this area.

Do you have restrictions on my sick family members?

If a visitor has a fever, rash, diarrhea, vomiting, cold or any recent exposure to communicable disease (for example, chicken pox, measles or mumps), for the protection of our patients, they may not come to the patient care floors.

Do you provide free wi-fi?

Yes. Choose the "VUMC Guest" network for free wi-fi within Children's Hospital. Call the help desk at (615) 343-HELP (4357) for more information.

What food is available for parents while staying in the hospital?

The Children's Way Cafe is located on the second floor of Children's Hospital. Restaurants include Subway, Pizza Hut, Taco Bell, Suzie's Espresso, Ben and Jerry's and Vandy Cafe. 

Food is also available for purchase at the third floor vending/food area. If you want to grab a free quick snack, check out what is available in the Ronald McDonald Family Room. We encourage donations here, so feel free to drop them some change.

You can also ask for directions to the adult hospital cafeteria, which has a large selection of food for purchase.

What activities are available for my child during hospitalization?

We have many activities around the hospital for children including playrooms. If your child cannot leave the room, a large selection of activities can be brought to them. 

Many special events take place throughout the week. Check out the special events calendars in your area to see the latest listing. Patients can watch events on the stage on their in-room TVs (channel 35).

Activities available for your child:

  • Child Life Playrooms: Infant/Toddler - 6th floor; school-aged - 7th floor; teen room - 8th floor; sibling area - 2nd floor
  • Outdoor play area – 6th floor
  • Family garden and fish pond – facing Children's Way, to the right just before the main entrance
  • DVD kiosk (you may check out movies by obtaining a card from the 8th-floor playroom)
  • Chapel – 2nd floor, on the east side of the building past the cafeteria and fast food
  • Performance stage – 2nd floor (check the calendar for events)
  • Interactive train – 1st floor between the Doctors Office Tower elevators and the Grand Staircase