Physician Assistant - National Commission on Certification of Physician Assistants, 2010
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
Excellent experience
July 23, 2026
She answered all my questions and concerns and put message through to doctor to have my other questions addressed. She then followed up with me and relayed the doctors answers, and was able to refer me to my other provider.
July 10, 2026
She was very caring and informative
July 8, 2026
Dr. Bottles was very pleasant to speak with, showed concern, answered all my questions.
July 2, 2026
I was really concerned establishing a new primary because of the relationship of my former NP. Kayla made all of my concerns go away by her attention to my details, listening to my history and issues and even reassured me of her care of me as a patient.
June 30, 2026
Great visit! Olivia is knowledgeable, appropriately confident, patient, caring and compassionate. As a surgeon myself, I felt very comfortable with her care. She answered all of my questions (some before I could even ask them) regarding wound care, current and future activity limitations and continued follow-up care. She did not make me feel rushed during the appointment. She was compassionate in discussing my pain control and skilled as we collaborated on changes to my analgesia regimen I would recommend her, without reservation, to care for any family member or friend of mine. She and Dr. Drolet make a great team! VUMC and Nashville should be.proud to have them on staff!
June 25, 2026
I don't have anything bad to say service !
May 18, 2026
Answered all questions to satifaction
May 14, 2026
Again, she was excellent. I was pretty desperate to get my drain removed this morning, and she explained how a few more days would benefit me. Not what I wanted to hear, but she did it in such a way that I could wrap my head around this and hold off a bit longer!
Patient Comments