Family Nurse Practitioner - American Association of Nurse Practitioners, 2020
Patient Comments
Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
Before asking me anything, I was asked why I was there and told extensive testing had been done over the years, even though I've only had an endoscopy a year ago and a colonoscopy five years ago and told to take Prilosec. Hardly extensive care in my opinion.
August 12, 2026
Jessica Borrenpohl is great!!
August 11, 2026
I felt like I was imposing on his time today. Maybe he was having a bad day but he should realize patients are not in the medical field and should be shown a little empathy
August 7, 2026
He never asked me my symptoms before saying I didn't need to be there. He didn't listen to any of my concerns or even pretend to care. He was completely disinterested and made me feel like I was the problem for making an appointment with him.
August 3, 2026
Provider never looked at me during visit. He only looked down at his computer, and spoke as if he were reading a script. I've had more personalized conversations with Chat GPT. I seriously considered getting up and leaving before the visit was over. As a result, I've decided not to keep my scheduled procedures through this practice, and start from scratch with a more informative Dr
July 27, 2026
Good
July 22, 2026
Thorough and efficient at the same time.
July 10, 2026
He was rather condescending and it felt like he was severely downplaying my pain.
June 24, 2026
He was very caring and showed concern for my issues
Patient Comments