Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
I thought she was very nice and was very informative
March 19, 2021
normalized my concerns and answered all my questions thoroughly
January 30, 2021
My experience was incredible something that I didn't expect everyone is very nice very efficient. They helped me at all times thank you and blessings to everyone.
January 21, 2021
very nice and explain things to mev
August 6, 2020
we have seen dr. Lauren one other time and felt very rushed and uninterested by her. I tried to get scheduled with another doctor this time but everyone was booked and my child was having a choking issue. We had to see Lauren and she was unhelpful and seemed uninterested in discussing any resolutions with us. she offered one suggestion and was done discussing. we have always had phenomenal service at Vanderbilt except when we see Dr. Lauren. If we cannot see another ENT we will move our services.
August 2, 2020
Care provider was very nice, I felt like she could benefit from some communication strategies w/young children. Telling the child in advance what she is about to do, show the child, then ask/tell them to do it.
June 4, 2020
the nurse practitioner didn't explain much to me, she had the nurse come in and go over everything with me.
Patient Comments