Patient Comments are gathered from the Press Ganey Patient Experience Survey and displayed in full. Patients are not identified in order to respect patient privacy.
Initially, the care provider did not handle my polite and reasonable feedback well. After stepping out of the room to follow up, she returned and was more empathetic and solutions oriented. Overall, the experience left my child and I feeling uncomfortable and confused.
April 12, 2025
Tift was great! Very thorough, answered all our questions, didn't rush us or make our concerns seem insignificant. Awesome provider!
April 8, 2025
The DR we saw was absolutely amazing. This was our third ENT in less than a year. She is also the first one to explain in detail what tubes are and why tube surgery had not been rescheduled. I had no idea that since she already had the holes there were no need for tubes at this time. I walked away with so much comfort in knowing everything in detail.
April 7, 2025
The doctor was very rude and unprofessional. I would not recommend and if possible will be looking to go to a different ENT in the future.
Patient Comments